Terms of Service

Last updated: October 6, 2026

1. What you're agreeing to

These terms govern your use of reviewkathy.com and your purchase of a ReviewKathy plan (Starter, Growth, or Dominate). By submitting a form on this site or paying for a plan, you agree to these terms. "You" means the business or individual purchasing or using the service; "we," "us," and "ReviewKathy" mean Skyview Business Consulting Inc..

2. The service

ReviewKathy provides physical NFC tap-to-review cards programmed to your Google review page, along with (depending on your plan) review monitoring, AI-assisted review responses, Google Business content and AI-visibility optimization, competitor monitoring, and multi-location support. Exactly what's included on your plan is described on our pricing page at the time you sign up.

3. Billing and cancellation

The one-time setup fee is charged when you sign up and covers setting up your account. NFC cards are ordered separately and charged at the per-card prices shown on our pricing page.
The monthly subscription fee is billed in advance each month, starting on your signup date, for the length of the 12-month term.
Plans have a 12-month term, billed monthly in advance. To end a plan before the 12 months are up, contact us; the early-termination terms in your agreement apply.
When a plan ends, monitoring, response drafting, and optimization work stop as of the final billing date. Ending a plan does not disable or deactivate the physical cards already delivered to you — they keep working as tap-to-review cards even after you cancel.
We don't offer refunds for partial months.

4. Your responsibilities

You need an active Google Business Profile for your cards to point to. If you don't have one, tell us before ordering and we'll help you set one up first.
You're responsible for the accuracy of the business information you give us (business name, category, location) — it's what the cards get programmed against and what the AI visibility scan is run for.
You agree to use the service only for your own legitimate business, not to impersonate another business or mislead customers.

5. What we will never do — and what you agree not to ask us to do

This is the most important section of these terms, and it's non-negotiable:

We will never build, offer, or configure any feature that filters, gates, or screens which customers get shown the review card or review link based on how happy they seem. Every card points every customer to the same public review page, regardless of their experience.
We will never offer a discount, prize, or other incentive conditioned on a customer leaving a positive review, or on leaving a review at all in exchange for something of value.
We will not guarantee a specific star rating, review count, or AI mention for your business, and no representative of ours is authorized to promise you one.
If you ask us to build any of the above, we'll say no — this isn't a negotiable feature request, it's how the service is built to comply with Google's policies and the FTC Rule on Consumer Reviews and Testimonials (16 CFR Part 465).

5A. Reviews are a voluntary request: no pressure, just an ask

The cards, links and messages we provide are a simple, optional invitation for a customer to share an honest review. You agree that you and your staff will:

Ask every customer the same way, and never require, pressure, or rush anyone to leave a review, including while they are at your location.
Never offer or give money, discounts, free goods or services, entries or any other reward for a review, or for changing or removing one.
Never discourage negative reviews, never ask only customers you think are happy, and never write, buy, or post reviews on a customer's behalf. Reviews by owners, staff or their family must clearly disclose that connection.
Never threaten, harass or make legal demands against a reviewer to take a review down.

If you or your staff do any of these, you are doing so against these terms and our instructions, and you are solely responsible for the consequences.

5B. Reputation tools and review disputes

Our review-dispute tools only check whether a review appears to break a review site's own written rules (for example a fake or off-topic review, a conflict of interest, harassment, personal information or spam). They give you a suggestion and a draft. You decide, and nothing is flagged, posted or sent without your approval.
Flags are made only through the review site's official channels. The review site alone decides whether to remove anything. We do not promise removal, and honest negative reviews, even unfair ones, are generally not removable.
You are responsible for confirming the facts before you flag a review or publish a reply, including checking your own records. Public replies we draft are suggestions; you are the publisher.
Any "what customers say" page or website strip we provide shows real reviews, displays a selection that is labeled as a selection, and shows the overall rating and count. You agree not to present that selection as every customer's experience.
We are not a law firm and do not give legal advice. For a defamation or other legal matter, talk to your own attorney.

5C. Third-party platforms

Google and other review sites are independent. We do not control, and are not responsible for, their rules, algorithms, enforcement, removal or restoration of reviews, rankings, listing suspensions, or changes to their policies or availability.

5D. Our right to refuse or suspend

We may decline a request, pause a feature, or suspend or end the service if we reasonably believe you or your staff are violating Section 5, 5A or 5B, the law, or a platform's rules. Fees already paid are not refunded in that case, and the early-termination terms still apply.

6. Intellectual property

The ReviewKathy name, logo, and platform are our property. Reviews your customers write remain their own words; you and we may both use them in accordance with the platform each was posted on (e.g., Google's terms for Google reviews) and applicable law.

7. Disclaimers

The service is provided "as is." We don't guarantee any specific business outcome — review count, star rating, AI visibility, or revenue — because those depend on factors outside our control, including your own customer volume and market. Statistics referenced on our marketing pages are third-party research about consumer behavior generally, not a promise about your results.

8. Limitation of liability

To the maximum extent permitted by law, our total liability to you for any claim arising from the service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.

8A. Indemnification

You agree to defend, indemnify and hold harmless Skyview Business Consulting Inc., its owners, officers, employees, sales representatives and partners from claims, penalties, losses and reasonable attorney fees arising from: (a) your or your staff's violation of Section 5, 5A or 5B, or of any law or review-site rule; (b) information, content, instructions or approvals you give us; (c) your messages to customers, including text and email consent rules; or (d) the replies, flags and posts you choose to make or approve.

8B. Relationship of the parties

We are an independent service provider. We are not your agent, employee, attorney or advisor, and we do not act for you on any review platform unless you give us access and approve each action. No sales representative or partner can change these terms, make promises about ratings, rankings, review removal or results, or approve any activity prohibited by Section 5, 5A or 5B.

9. Changes to these terms

We may update these terms from time to time. If we make a material change, we'll update the date at the top of this page and notify active customers by email.

10. Governing law and disputes

These terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-law principles. Any dispute arising from these terms or the service will be resolved in the state or federal courts located in Washington County, Wisconsin, and you consent to that venue and jurisdiction.

10A. General

These terms and your signup form are the entire agreement between us on this service. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver of it. You may not assign these terms without our written consent.

Contact us

Skyview Business Consulting Inc.
832 Saint Augustine Road, Colgate, WI 53017
[email protected]